Sunny Fong

“Working with Sunny allowed me to see what a wonderful leader he is and his ability to work in a cross-department setting. As a member of the tech team, collaborating with him brought many great ideas to improve customer experience and success. I could tell he genuinely cared about his work and always put himself in the customer's shoes. Any place would be lucky to have him on board.”

“Efficient and considerate, those are the primary words that come to mind when I think back to my years working with Sunny. Sunny was a natural coach and mentor to me and grew into an excellent team lead whom I turned to first to collaborate with and bounce ideas off of. Regardless of how much is on his plate, he always finds time to help, push ideas forward and align perspectives. Working alongside Sunny, I was always driven by his spirit and his passion to make the company successful. He is always there for his team and customers. Even after stepping into the Team Lead role, you can see him jumping on calls with customers and taking over all types of work to ensure his teams success and to enable that they are able to have a healthy work life balance. I am especially impressed by his ability to adapt to any situation he is tossed into - and I can safely say there were a lot of situations that him and his team were put into with sudden changes or new product launches which his expertise and pre planning ensured the teams success. Sunny truly is one of the people I wish to have the opportunity to work with again. ”

“For the past two years, I have had the pleasure of working with Sunny Fong both as his direct report and as his former counterpart. Through his constant mentorship, he has relentlessly pushed me and my teammates to achieve our own potential career goals, transforming OneLocal into a group of successful customer success managers. With a strict, goal-driven mindset, he operates with a compassion for those around him, and this makes him successful. He is known at Onelocal as a leader with strong empathetic capabilities who can help his team reach goals, address ongoing challenges in a collaborative manner and ensure their needs are always met. Work ethic, team commitment, and a desire to improve daily, are things he instills in his team and are known at the organization. A dependable communicator and someone with an unequivocal moral compass, Sunny offers reassuring, calm communication and is committed to achieving the best possible outcome for everyone involved. His opinion has helped improve processes, customer experiences, and most importantly, employee experiences across all departments. The utmost commitment, hard work, and impartiality of Sunny Fong will always be yours when you work with him. It is his accomplishments at OneLocal that have paved the way for the current success, and any team is fortunate to have him on board. ”

“I had the pleasure of working under Sunny during my summer term in Account Management and Client Success at OneLocal. While working under him, Sunny reflected the qualities of a true leader through his attentive listening, constructive feedback, and open lines of communication. Sunny helped foster a work environment that was welcoming of all company employees, regardless of their level within the organization. Because of this, he was not only an effective coach, but also a mentor and friend. Any organization would benefit greatly from Sunny’s multilayered experience, analytical foresight, and infectious personality.”

“I had the pleasure of working alongside Sunny. I was amazed by his commitment towards providing the best service and results for his clients. He never hesitates to go above and beyond for any task small or large. His insight and innovation are a great fit for any team.”

“Sunny is a rare breed of person in this service industry whereby he understands his client's needs and works until he exceeds his client's expectation. Failure is not an option. Working with him on a daily basis, he is always professional and approachable...even when he receives a phone call at 5:30pm! Ultimately Sunny is a true business partner that will easily adapt to any environment.”

“I've had the pleasure of managing Sunny directly for the past 3 years. His meticulous work ethic has been a great addition to our team. As the team lead for developing new processes and procedures in the accounts department, Sunny is one of the most organized employees in our company. His attention to detail is second to none and is evidently appreciated by his clients. Sunny also has a great sense of responsibility, which was demonstrated by his eagerness to follow a project from beginning to end, and working the necessary hours to ensure client satisfaction. Sunny is personable and is a proven asset to any company and I will always hold him in the highest esteem!”

“Let me be the first to tell you that Sunny is the type to lead by example. As his attention to detail is unsurpassed, he takes the time to analyze projects to create maximum proficiency and ROI both externally and internally. This builds each project as a stepping stone into the next, developing a client/AM relationship of success, encouragement, and growth. When facing new challenges, his propensity to respond in a manner that evokes confidence inspires both colleagues and clients. A team player in that he will take on whatever task is needed; yet remain independent to handle projects through all stages. Beyond that, his excellent communication skills allow him to build bonds with clients that facilitate ease in projects. In short, he won't let you down, especially when it matters most.”